Systems

Issue Management

No longer will incomplete, lost, ignored or forgotten issues burn up valuable time in the resolution processes. Every user can simply open an issue, direct it to single or multiple personnel or supply partners for their response. Responses are private between users and can be scored based on the effectiveness of the resolution of the issue. Evaluating issue scores, responses and activities is a perfect way to incent employees to improve performance.

  • Save time and reduce frustrations in many cases by using Issue Management where you used to use and wade through spreadsheets to compile information
  • Attach images or documents to the issue communication
  • Internal personnel and supply partner has a single view into an issue occurring at multiple locations and ability to respond to a group or select individuals
  • Manage and score how the issue was resolved
  • Archive closed issues and use to evaluate current year performance to past historical data.


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